I join companies as an executive advisor or special project executive to help with people issues, special initiatives, or operational transformation.

• Pursue ambitious goals relentlessly
• Reward initiative, decisiveness, and swift action
• Demand excellence at every level and department
• Promote clear, direct communication across all levels
• Take risks and iterate constantly to find breakthroughs
• Bake quality into every aspect of offerings from their inception
• Encourage efficient use of resources
• Focus on customer satisfaction